How do I cancel my account?

We are more than happy to cancel your account for you at any time.

If you know the email you signed up with or have the order number you can cancel online. Please click the 'Cancel Online' button below.

Cancel Online

You can contact us via phone or email. Whichever is the most convenient for you. We will cancel your account right away.

[email protected] +1-877-218-3683

How do I request a refund?

If you are convinced that you did not purchase a membership on any of our sites and that your credit card was used fraudulently please let us know. We will refund the amount in all cases of fraud.

We understand that sometimes our members' life circumstances change. If you haven't had time to use the service, let us know. In any case that it is clear you have not used the service, we will issue an immediate refund.

If you know the email you signed up with or have the order number you can request a refund online. Please click the 'Request Refund' button below.

Request Refund

You can contact us via phone or email. Whichever is the most convenient for you. And we can look into your request right away.

[email protected] +1-877-218-3683

Member FAQ's

Q: I paid, now how do I get access?
A: You should have received two emails. Your receipt for your subscription and a PE Training Guide email which has a direct link to the members area, plus your user name and password. Please check your spam folder, especially if you are on a free email service like Gmail, Yahoo, Hotmail. Search your Spam or Junk folders for PE Training Guide.

Q: I paid, when do you ship the product?
A: PE Training Guide is a digital product only. The content is only available to you, our exclusive members, inside the members area.

Q: The site and slow.
A: Check your connection speed, by running a speed test. It could be a internet provider issue or your machine is running slow. Try shutting down your system and trying again.

Q: I am having problems with the site.
A: Please email us what computer/laptop/tablet device you are using. What browser you are using (IE, Safari, Chrome, Fire Fox etc), the more info the better, so we can pin point the issue.

If you still need to contact us,
you can do so online, via email or phone (9am-6pm ET)

Contact Us [email protected] +1-877-218-3683 (9am-6pm ET)